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Home Improvements with a Lifetime Guarantee
Home Login Quote FAQ Trade

Frequently Asked Questions

 

How does it work?

Use our price engine to get an instant online guide price, and then one of our authorised advisors will help you choose an approved local builder from those matching your budget.

What about planning permission?

We can supply architect drawings and take care of all relevant planning permission and/or building control requirements, as required.

What is a Lifetime Warranty?

A Lifetime Warranty is a service contract providing free insurance-backed repair and replacement services and comes into effect after the contractor’s guarantee expires. We only work with highly skilled contractors who use the finest quality materials so that we can provide a Free Lifetime Warranty to every project that we oversee.

How do I make a claim?

Simply log in to the Extra Warranty dashboard via the login link on our website and follow the instructions.

Is the work insurance backed?

Yes! All repairs will come with an insurance-backed guarantee.

Who will take care of any repairs I require?

Repairs will either be carried out by the contractor undertaking the work or a local, experienced, fully accredited contractor from the Government Endorsed Quality Scheme TrustMark. TrustMark licences and audits more than 15,000 Registered Businesses throughout the UK, covering over 150 different services, so there’s bound to be a trustworthy contractor near you.